Contact us for a quote to refurbish your John Ellis Living Water Machine. We can work on all versions of the John Ellis Water Machine (e.g., Water Wizard, LWM-4, LWM-5). Please send clear photos of your machine (e.g., inside and out) to jelliswater@gmail.com. The more photos you share the better. Please also specify what specifically is the problem and what you are looking to fix on your John Ellis Water Machine. We offer the following refurbishing services:

1. We can clean mineral scale buildup from inside the pot and inner coil, and inside the inner coil where steam condenses.

2. We can clean mineral scale build off of the heating element, and inside the energized distilled boiling chamber. This includes in all the crevices of the nuts bolts where it would be very hard to clean.

3. We can replace all 1/4-inch water hoses with new 1/4 inch water hoses.

4. We can add blue 1/4 inch on/off valves to each 1/4-inch water hose which is nice to have when you need to work on your John Ellis Water Machine, or you want to control the input, and output water flows without using the temperature control valve.

5. We can replace the John Ellis Water Machine faucet diverter with a new faucet diverter and new faucet adapter.

6. We can sand down the heater module frog eyes and check the rubber seals to ensure no leaks. We can replace the center rubber seal where leaks can first start on the heater module. We will hook up and run the machine to ensure no leaks prior to shipping back to you.

7. We can take the heater module apart and clean up mineral scale buildup on the electrical components behind the frog eyes if leaking has occurred.

8. We can replace the UV Light rubber washers with new silicone washers, and test to ensure energized distilled stream does not escape around the UV lights when plugged in. These silicone washers will NOT get hard over time and are meant to stand up to extreme heat inside the boiling chamber.

9. We can take apart the fan assembly and lubricate the internal components to ensure the fan spins fast with no issues assuming you have no issues with corrosion in the fan motor.

10. We can replace the power chord on the heater module with a new one if the part that plugs into the wall is melted or destroyed.

Basic Service Package — $299.99

The Basic Service Package includes replacing the faucet diverter and faucet adapter, replacing all 1/4-inch water hoses for the John Ellis Machine input water stream and run-off water streams, cleaning all mineral scale buildup from the pot, inner coil, inside the inner coil where steam condenses, on the heater module, and inside the boiling chamber, sand down the heater module to like new condition and run the machine to ensure no leaks and machine is fully operational. After we complete this we will ship your John Ellis Living Water Machine back to you. If you already know you need the Basic Service Package, go ahead and purchase it, and we will follow up with you.

Pot condition and additional work

The pot must be in good condition. We cannot repair or replace a badly deteriorated pot. We cannot fix heavy corrosion on the pot. Any work or replacement parts beyond the basic package will be quoted after photo review or after the machine is received.

Request a quote

Email jelliswater@gmail.com with your machine model, approximate age, a description of the issues, and clear photos of the complete machine, pot, heater module, inner coil, and any leaks, corrosion, or damaged components. You can also contact us here to request a refurbishing quote. Please be sure to include your phone number when you contact us.

Shipping

The customer is responsible for shipping the machine to us. We pay for return shipping to the customer. Contact us to confirm service arrangements and shipping instructions prior to sending your machine to us.