How Do You Fix A John Ellis Living Water Machine Fan That Won't Spin

< Back To All Blogs

10/31/2026

If you ever buy a brand new John Ellis Water Machine you need to check the fan assembly that sits on top of the Living Water Machine pot to ensure its operational. If it does not spin freely when you try to turn the fan blades manually (e.g., without it plugged in) it needs to be lubricated, and this requires you to take the entire fan apart to be able to lubricate it with WD-40. If you are able to get the fan assembly started with a litte push on the fan baldes when its plugged it it still needs to be lubricated.

IMPORTANT: DO NOT LEAVE THE FAN ASSEMBLY PLUGGED IN IF IT IS NOT SPINNING BECAUSE DOING SO WILL BURN UP THE FAN MOTOR, AND YOU WILL HAVE TO REPURCHASE ANOTHER ONE.

Step 1: How to get the John Ellis Living Water Machine fan apart and lubricate it.

Step 2: How to put the John Ellis Living Water Machine fan back together, and re-adjust the fan blades.

Step 3: How to check to ensure your fan is spins freely, and works when plugged back into the wall.

How to Clean Mineral Scale Buildup off Your John Ellis Water Machine

< Back To All Blogs

10/21/2022

Clean Mineral Buildup off Your John Ellis Water Machine

Following these instructions below to learn how remove calcium and magnesium mineral scale buildup from your John Ellis Living Water Machine. These instructions cover how to clean the mineral scale from the inner coil and all parts of the machine that are hard to clean. Make sure to watch both videos below for more information on the cleaning process.

Remove the heating element from your John Ellis water machine. You can identify the heating element because it’s the part of the machine that gets very hot and it has to be plugged directly into the wall. To remove the heating element, you need to unscrew the black nut that holds the heating element to the machine with an outer ring. If the heating element does not separate from the machine easily you can use a butter knife or flat head screwdriver to help pry it apart from the John Ellis water machine. If there is a lot of scale buildup, you will need to use extra force to pry the heating element apart from the John Ellis water machine. Remove the UV lights, faucet adapter, and remove all connected hoses from the John Ellis water machine.

Get a large storage container that you can fit the entire John Ellis Water machine in. Put one gallon of distilled vinegar in the storage container and 5-7 gallons of pure distilled water. You need to use enough distilled water to fully submerge the entire John Ellis water machine in the distilled water and distilled vinegar solution. Let the machine sit right side up for 6-12 hours in the solution so it has time to dissolve the mineral scale buildup in all parts of the machine — inner coil, heating element area, and inside the pot. After the first 12 hours remove the machine from the solution and clean all parts of it with a cloth or scrub it down to get additional mineral scale buildup off the machine. I have even used hard grain sandpaper to sand off the mineral scale buildup too after soaking in the solution. After the first 6-12 hours flip the machine over, and let it sit in the solution up-side-down for another 6-12 hours so you can dissolve mineral scale buildup where the UV lights plug in. See videos below for more details.

John Ellis Living Water Machine limited warranty

< Back To All Blogs

7/5/2022

John Ellis Living Water Machine Limited Warranty (180 Days)

As a new John Ellis Living Water Machine owner it is very important to understand what contaminants and chemicals are in your source water. This is an excellent way to determine if you have very hard water full of minerals, or other contaminants higher than the recommended daily limit set by the Environmental Protection Agency (EPA). You will also learn if you have chemicals present in your source water that can cause damage to your John Ellis Living Water Machine.

We have had many customers call us after the 180-day warranty period because their heater module broke due to leaking from corrosion or pitting or really bad mineral scale buildup in the heater module. It is important to follow the operational instructions closely to prevent damage to your machine and clean the machine of mineral scale on a regular basis if you are running very hard water through the machine daily.

This is the reason why prefiltration is so important to protect your machine investment. When you purchase a John Ellis Living Water Machine through us, we will give you all the research and information about corrosive chemicals in your source water and what pre-filter options are available, so your machine investment is protected from the start (see warranty details below):

Limited Warranty: Crystal Clear Distillers are warrantied for 180 days from the date of purchase against defects in materials and workmanship. This warranty does not cover conditions beyond our control, such as water conditions, improper usage or handling, excessive cleaning, negligence or failure to follow Operating Instructions. There will be no other warranties, expressed or implied, and no liability of any kind arising from the use of the product, whether defective or not. All returns are subject to a $250 return charge.

Please Note: The three most common causes of heater module failure are as follows: shutting off the water source to the machine during operation, failure to provide enough cooling water to the unit and buildup of mineral scale on heaters. Please take care to prevent any such damage to the unit.